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Local government tools for facilitating remote work

Guntars Krasovskis, Advisor on Information Technology Issues to the Latvian Association of Local and Regional Governments

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Transformation of Customer Service Channels

Vadims Frolovs, Head of Customer Service at Swedbank, Member of the Board

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Challenges in Municipal Customer Information Management Solutions

Āris Dzērvāns, Acting Director of the Riga City Council Information Technology Center

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Discussion: Ready for Work in the Digital Age

Guntars Krasovskis, Advisor on Information Technology Issues to the Latvian Association of Local and Regional Governments; Vadims Frolovs, Head of Customer Service Management at Swedbank, Member of the Board; Āris Dzērvāns, Acting Director of the Riga City Council Information Technology Center; Edžus Žeiris, Director of ZZ Dats

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What should local governments know about the administrative-territorial reform?

Dainis Dosbergs, Deputy Director of ZZ Dats

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A Local Government Case Study: How Does a Local Government Feel Caught Between Two Reforms?

Lienīte Reinsone, Executive Director of the Gulbene Municipality

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Discussion: Staying on Track Toward Local Government Reform

Lienīte Reinsone, Executive Director of the Gulbene Municipality; Edgars Korčagins, Member of the State Audit Office Council; Guntars Gogulis, Executive Director of the Jēkabpils City Municipality; Inese Valtere, Acting Executive Director of the Tukums Municipality Council

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